IT’s only a piece of the puzzle

A business-owned, business-driven process


  • Establish a framework to proactively improve an organization’s resilience against major business disturbance
  • Deliver a proven capability to protect the organization’s reputation and brand


  • Ensure safety of organization’s employees
  • Ensure continuous service and product delivery
  • Minimize impact and financial loss
  • Minimize impact on organization's public image
  • Preserve competitive edge and market position
  • Minimize inconveniences to the organization’s clients and partners
  • Ensure regulatory compliance

Focus areas

  • Continuity strategies defined as a result of the Business Impact Analysis (BIA)
  • Organization structure established for both normal operations mode and disaster mode
  • Clear communication lines established and exercised
  • Proactive training and awareness programs